Shipping policy
Shipping & Delivery Policy
Thank you for supporting Colorwell PH! To ensure your delicate paints, papers, and canvases arrive in perfect studio condition, our art supplies and local delivery services are exclusively available within Davao City at this time.
Please note that because we source curated, premium creative tools, we carry highly limited stocks across our inventory. Items are sold on a first-come, first-served basis.
Delivery Options & Rates (Davao City Only)
We offer flexible delivery tiers to get your creative tools to your studio safely. All rates listed below are flat rates applied at checkout:
| Delivery Tier | Estimated Timeframe | Flat Rate Price |
| Standard | 3 to 5 Business Days | ₱109.00 |
| Express | 1 Business Day | ₱159.00 |
Express Delivery (Same-day delivery)
In the middle of a creative project and ran out of supplies? Same-Day Delivery is open daily for Davao City residents!
Cut-off Time: To qualify for same-day dispatch, your order must be placed and fully paid before 1:00PM. Orders placed after the cut-off will be packed and prioritized for the next business day.
How it works: Once your payment is verified, we carefully pack your items to prevent leaking or damage. Please ensure someone is available at your delivery address to receive the package, or leave specific drop-off instructions at checkout.
Important Delivery Information
Delivery Scope: We currently do not ship art supplies outside of Davao City (no nationwide or international shipping). Any orders placed with addresses outside our local Davao City delivery zones will be automatically canceled and fully refunded.
Safe Packaging Guarantee: We take extra care when packing liquid mediums, watercolor pans, and fragile paper surfaces so they arrive ready for your palette.
Limited Stock Policy: Because our inventory is highly limited, items cannot be reserved in your cart. If a stock error occurs and an item you purchased is unavailable, we will contact you immediately to arrange a substitute or a prompt refund.
Need Your Supplies Rushed?
If you have questions about your specific location or need to coordinate a time-sensitive delivery for an art class or commission deadline, please contact us at colorwellph@gmail.com or message our page directly. You may also call or text +639524808398.